DEFINITIONS USED IN THE AGREEMENT
- Seller — the website www.griluta.com, which is responsible for fulfilling the order placed by the Buyer.
- Buyer — a natural person with legal capacity (i.e. a person who has reached the age of majority and whose legal capacity has not been restricted by a court) or a legal entity purchasing goods and services on the website www.griluta.com.
- Parties — the Buyer and the Seller together.
- Account — the result of the Buyer’s registration on the website www.griluta.com, creating a personal Buyer account that stores their personal data and order history.
- Website — the website www.griluta.com.
- Terms — these “Terms of Purchase and Sale”, which apply to every purchase made by the Buyer on the www.griluta.com website and to the Purchase-Sale Agreement concluded between the Parties.
- Agreement — the purchase-sale agreement concluded between the Buyer and the Seller, deemed concluded from the moment the order is confirmed, i.e. from the moment the order is paid for.
GENERAL PROVISIONS
- These Website Terms are a legally binding document for the Buyer and the Seller, establishing the rights and obligations of the Parties.
- The Seller has the right to amend the Terms. Amended Terms are published on the website. The Terms applicable to a Buyer’s purchase are those in force at the time the order is placed.
- The Buyer must familiarise themselves with the Seller’s Privacy Policy published on the Website. The Buyer’s personal data is processed in accordance with the applicable legislation and the Privacy Policy published on the website.
CONCLUSION OF THE AGREEMENT
- The Agreement between the Buyer and the Seller is deemed concluded when the Buyer forms, submits and pays for an order of goods on the Website, having first familiarised themselves with these Terms.
RIGHTS AND OBLIGATIONS OF THE BUYER
- The Buyer has the right to purchase goods on the Website in accordance with these Terms.
- The Buyer has the right to withdraw from the Agreement concluded on the Website without giving a reason, by notifying the Seller in writing no later than within 14 (fourteen) calendar days from the date of delivery of the goods. The money paid by the Buyer to the Seller will be refunded no later than within 14 days of receipt of the notice.
- The Buyer must pay for the purchased goods and accept them in the manner provided for in these Terms.
- The Buyer undertakes to accept the ordered goods and to pay the specified price for them.
- By using the Website, the Buyer confirms that they agree to these Terms and must comply with them.
RIGHTS AND OBLIGATIONS OF THE SELLER
- The Seller undertakes to provide the possibility to use the services of the Website, the operating conditions of which are established by these Terms.
- If the Buyer attempts to harm the stability and security of the Seller’s Website or breaches their obligations, the Seller has the right to immediately and without warning restrict or suspend the Buyer’s ability to use the Website or, in exceptional cases, cancel the Buyer’s registration.
- The Seller undertakes to respect the Buyer’s privacy and to process the Buyer’s personal data only in accordance with the Terms, the Privacy Policy, and the legislation of the Republic of Lithuania and the European Union.
ORDERING AND PAYMENT FOR GOODS
- The prices of goods on the Website are stated in euros, including the rate of VAT in force at the time under the applicable legislation.
- Once the Buyer has selected the goods and entered the required data, they complete the purchase, receive a confirmation email, and from that moment the Agreement enters into force.
- The Buyer may pay for the ordered goods by bank card or electronic banking.
DELIVERY OF GOODS
- After successful payment, the option to download the purchased product appears in the Website window.
RETURN OF GOODS
- Money for a product is refunded if the Buyer proves that the content of the product did not correspond to its description.
- In all other cases, money is not refunded.
LIABILITY
- The Buyer is responsible for all actions carried out while using the Website.
- Copying the content of purchased products and transferring it to third parties are unlawful acts, for which the Buyer may be held liable under the laws of the Republic of Lithuania.
- If the website or the content of a product contains links to the websites of other companies, institutions, organisations or persons, the Seller is not responsible for the information there or the activities carried out, does not supervise or control those websites, and does not represent those companies or persons.
- The Seller is released from any liability in cases where losses arise because the Buyer, disregarding the Seller’s recommendations and their own obligations, failed to familiarise themselves with these Terms and the Privacy Policy.
FINAL PROVISIONS
- These Terms have been drawn up in accordance with the laws and legal acts of the Republic of Lithuania.
- All disputes arising from the performance of these Terms shall be resolved through negotiation. If agreement cannot be reached, disputes shall be resolved in accordance with the procedure established by the laws of the Republic of Lithuania.